Level II Professional Services
IT Solutions Currie IT Solutions Currie Modesto, CA Modesto, CA Full-time Full-time $50,000 - $62,000 a year $50,000 - $62,000 a year 3 days ago 3 days ago 3 days ago Level II Professional Services- job post IT Solutions Currie Modesto, CA $50,000 - $62,000 a year Benefits Pulled from the full job description 401(k) 401(k) matching Profit sharing Categories Technician Location Modesto, CA Job Information Skills Windows Desktops MacOS Basic Troubleshooting M365 Windows Servers/Active Directory Security Basics/Fundamentals Disaster Recovery Familiarity Analytical mindset Education Bachelor's degree Location Modesto, CA Job Information This position reports directly to the Engineering Manager and Professional Services Lead and is responsible for technical execution of assignments including but not limited to project-based work, client site maintenance routines, and the documentation preparation for Service Desk usage.
Level 2 Professional Services technicians will also handle technical issues escalated from the Service Desk Team, as necessary.
Technical Competencies:
Server hardware configuration (RAID, NIC teaming, Remote Management) Virtualization technologies including Hyper-V and familiarity of VMware Windows based server configuration and implementation (Active Directory, DHCP, DNS etc.
) Basic Microsoft 365 and Maintenance Basic Backup and Disaster Recovery implementation and concepts Advanced desktop deployment and imaging processes Fundamental understanding of firewall configuration and deployment Basic WiFi analysis, configuration, and deployment Ability to deploy and document line of business applications Understanding/troubleshooting of basic networking concepts and configuration Responsibilities Server and systems setup/configuration as assigned Cloud migration for key subsystems (email, file sharing, backup services) Client onboarding and documentation preparation for Service Desk usage Adherence to time frames assigned and dispatch scheduling Escalations from Service Desk as needed Staying current with new technologies and developing skills Acting as technical trusted advisor for assigned accounts Additional Responsibilities Job requires some off-hours or weekend work based on pre-scheduling or emergency on-call Maintain up to date Time Entries for billing and documentation purposes Qualifications Minimum 5 years' experience within relevant IT fields is desired Bachelor degree in the field of computer science, information sciences, or related field preferred Competency and Skills in the Technical Competencies listed above Communicate clearly and concisely, both orally, and written form Able to compile, organize, and analyze complex data Excellent organizational, analytical skills; able to work on multiple tasks while meeting deadlines Detail oriented, follow and implement corporate procedures and policies Compensation:
Compensation will consist of two components that will total the Targeted Annual Earnings (TAE) for this position.
The components will be base salary and Incentive compensation.
The TAE range for this position will be $58,491 - $68,491 per annum depending upon experience The ability to participate in the company profit sharing program Participation in 401k plan with up to 4% matching after one year of employment Job Type:
Full-time Pay:
$50,000.
00 - $62,000.
00 per year
Benefits:
401(k) 401(k) matching Employee assistance program Health insurance Health savings account Life insurance Paid time off Schedule:
8 hour shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Modesto, CA 95350:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Level 2 Professional Services technicians will also handle technical issues escalated from the Service Desk Team, as necessary.
Technical Competencies:
Server hardware configuration (RAID, NIC teaming, Remote Management) Virtualization technologies including Hyper-V and familiarity of VMware Windows based server configuration and implementation (Active Directory, DHCP, DNS etc.
) Basic Microsoft 365 and Maintenance Basic Backup and Disaster Recovery implementation and concepts Advanced desktop deployment and imaging processes Fundamental understanding of firewall configuration and deployment Basic WiFi analysis, configuration, and deployment Ability to deploy and document line of business applications Understanding/troubleshooting of basic networking concepts and configuration Responsibilities Server and systems setup/configuration as assigned Cloud migration for key subsystems (email, file sharing, backup services) Client onboarding and documentation preparation for Service Desk usage Adherence to time frames assigned and dispatch scheduling Escalations from Service Desk as needed Staying current with new technologies and developing skills Acting as technical trusted advisor for assigned accounts Additional Responsibilities Job requires some off-hours or weekend work based on pre-scheduling or emergency on-call Maintain up to date Time Entries for billing and documentation purposes Qualifications Minimum 5 years' experience within relevant IT fields is desired Bachelor degree in the field of computer science, information sciences, or related field preferred Competency and Skills in the Technical Competencies listed above Communicate clearly and concisely, both orally, and written form Able to compile, organize, and analyze complex data Excellent organizational, analytical skills; able to work on multiple tasks while meeting deadlines Detail oriented, follow and implement corporate procedures and policies Compensation:
Compensation will consist of two components that will total the Targeted Annual Earnings (TAE) for this position.
The components will be base salary and Incentive compensation.
The TAE range for this position will be $58,491 - $68,491 per annum depending upon experience The ability to participate in the company profit sharing program Participation in 401k plan with up to 4% matching after one year of employment Job Type:
Full-time Pay:
$50,000.
00 - $62,000.
00 per year
Benefits:
401(k) 401(k) matching Employee assistance program Health insurance Health savings account Life insurance Paid time off Schedule:
8 hour shift Supplemental pay types:
Bonus pay Ability to commute/relocate:
Modesto, CA 95350:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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