Customer Service Rep Community, Social Services & Nonprofit - Modesto, CA at Geebo

Customer Service Rep

Modesto, CA Modesto, CA Temporary Temporary $20 - $21 an hour $20 - $21 an hour Your next good thing is right here.
At Kelly Professional & Industrial, we're all about helping you discover what's next in your career.
And we just so happen to be seeking a Customer Service Rep to work at E & J Gallo Winery in Modesto, CA.
If this sounds like the right fit for you, read on and apply! This job might be an outstanding fit if you:
Pay rate:
$20.
00-$21.
00 hour Monday-Friday, 8AM-5PM, must work some holidays.
Provides overflow support to Consumer Services Representatives by receiving phone calls, email, correspondence, and chat messages from consumers ranging from general product questions to quality assurance issues and responds to them in a professional and timely manner.
Engages in consumer contact through various social media sites (e.
g.
Facebook, Instagram, Twitter) and other consumer communication platforms (e.
g.
weblogs, chat, and text within prescribed department guidelines etc.
).
Supports the development of consumer satisfaction and loyalty by answering questions and addressing consumer issues in a timely manner.
Maintains legal compliance in all consumer communications.
Executes an automated system to print, collate, and mail consumer correspondence.
Works with the onsite rebate staff and third party resources to expedite processing of consumer submissions for rebates, money back offers, coupons and promotional items.
Participates in job related events and frequent training to maintain a high level of product and corporate knowledge regarding consumer issues, our products, corporate and community programs, tasting room activities, and public relations events.
Continually works to develop and maintain product knowledge to effectively communicate with consumers and portray brand and product attributes and positioning as defined by marketing.
High school diploma or State-issued equivalency certificate.
Required to be 21 years of age or older.
Required to possess knowledge and experience in using social media platforms.
Skilled in the use of MS Outlook, Word, and Excel.
Apply to be a Customer Service Rep today! #CB #P1 As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ? As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential.
Helping you find what's next is what we're all about.
We know what's going on in the evolving world of work--just ask the 440,000 people we employ each year.
Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly Work changes everything.
And at Kelly, we're obsessed with where it can take you.
To us, it's about more than simply accepting your next job opportunity.
It's the fuel that powers every next step of your life.
It's the ripple effect that changes and improves everything for your family, your community, and the world.
Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life--just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.
At Kelly, we believe that the more inclusive we are, the better services we can provide.
Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.
Kelly complies with the requirements of California's state and local Fair Chance laws.
A conviction does not automatically bar individuals from employment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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